Reading (Questions 201 – 210)

Welcome to the OLNA Support Reading Skill Builder

Each question will be multiple choice
There will be four answers to select from
If you can’t figure out the answer, you should use the “Hint” as a guide to work out the correct response.
Click next once you have selected your answer to take the next question

Question 201.

The following question relates to the online checkout page above

Hint

Hint: Read the answer options below first then scan the text looking for the words “business days”. Consider what this means for the delivery of the product which comes via post.

Question 201. The term “business days” generally means…?

Days that the customer would assume the business is open this answer is incorrect because the customer should not make assumptions about when a business should be open as it is the business that decides their opening hours and days

Every day except Sunday because the business is closed this answer is incorrect as the business and its postal service may not operate on Saturdays

7 days a week this answer is incorrect as the business and its postal service may not operate everyday

Monday through to Friday this answer is correct because most businesses operate during weekdays and not on weekends

Question 202.

The following question relates to the online checkout page above

Hint

Hint: Read the answer options below first then scan the text looking for the word “convenient” which you will find in the first paragraph under delivery options. See if the answer options match the sentence provided in the online checkout page.

Question 202. Which sentence best describes the word “convenient” used in the online checkout page?

This word means options that suit the customer and business providing the goods this answer is correct because the business wants the customer to choose what works best for the delivery of the item for both groups

This word means options that suit only the customer this answer is incorrect, as the business and the customer need to find the best option to suit each of their needs

This word means options that deal with issues or concerns this answer is incorrect even though it sounds likely. “Convenience” refers to finding the best option for both groups rather than simply dealing with a specific problem

This word means creating an unsuitable fit for the customer this answer is incorrect as this option has the complete opposite meaning of convenient

Question 203.

The following question relates to the online checkout page above

Hint

Hint: Read the answer options carefully and check them against the information in the text looking for any that are clearly wrong. Eliminate the options until you have the most likely ones left, and then make your choice.

Question 203. According to the text, the order…?

cannot be exchanged for another in the store this answer is incorrect as there is no information regarding the exchange of goods on this webpage tab

some goods may cost more than $9.95 for postage this answer is correct because in brackets the text says “except for goods that require special delivery” which means it may cost more than the $9.95 “standard delivery” price

any purchase over $100 has free delivery this answer is incorrect. After stating that delivery is free on orders over $100, the text in brackets says “except for goods that require special delivery”. We therefore cannot say that any purchase over $100 has free delivery.

the business does not deliver to far North Queensland this answer is incorrect as “Far North QLD” is directly mentioned in the text as a delivery option

Question 204.

The following question relates to the discussion forum above

Hint

Hint: Do not read all the text first, it will take far too long. Read the answer options carefully and scan the information in the text looking for any that are clearly wrong. Eliminate the options until you have the most likely ones left, and then make your choice.

Question 204. Which of these statements is true?

Rebecca has no training experience this answer is incorrect, as there is no information regarding her experience in the comment

Marina Baldi does not agree with any of the other comments this answer is incorrect, as she states “I fully agree with Vesa”

Rebecca is concerned that her audience of trainees were not interested by her presentation this answer is correct because she uses the phrase “nobody was engaged”, which means nobody was interested

Mauricio Castano is very critical of Rebecca in his comment this answer is incorrect as he says “don’t be so hard on yourself” which is supportive

Question 205.

The following question relates to the discussion forum above

Hint

Question 205. Which of the following options best summarizes Vesa’s advice to Rebecca?

Rebecca should not be so hard on herself and provide a quiz to see if her students understood the information this answer is incorrect, as this is a summary of Mauricio’s comments

Rebecca should use chat options for people who can’t speak English properly this answer is incorrect, as there are other options which provide more details on his advice

Rebecca should warn them that a presentation is coming up so they can prepare properly, and should also tell the audience she is disappointed if they don’t ask questions this answer is incorrect, as Vesa never mentions anything about being disappointed in his comment

Rebecca should use text chat or create a document where people can provide feedback, she should share the presentation with the audience a few days before so they can prepare properly this answer is correct because the two statements are closely related to Vesa’s comment in the second paragraph

Question 206.

The following question relates to the discussion forum above

Hint

Question 206. Which attitude does Mauricio display toward online training?

Online teaching is new to everyone and teachers and students need to adapt to the changes this answer is incorrect, as Mauricio does not make any direct comments which relate to this attitude

Online training is like face-to face teaching and it can be hard to get people to respond in any training or teaching situation this answer is correct because he states something similar in his second sentence of his comment

Online teaching can be a complete waste of time for students who aren’t interested this answer is incorrect, as Mauricio’s does not make any direct comments which relate to this attitude

Online teaching does not require as much planning and preparation to make it more engaging and interesting for its audience this answer is incorrect, as Mauricio’s says the complete opposite of this in the last line of his comment

Question 207.

The following question relates to the business page above

Hint

Hint: Scan the information in the text looking for any words that are similar to “unusual”. Read the answer options and eliminate those that are clearly wrong until you have the most likely ones left, and then make your choice.

Question 207. What makes this farm unusual?

It is privately owned by Will who is a young man who saved up for a farm himself this answer is incorrect, as no background information relating to Will is provided

Most farms are not run by zoologists they are run by farmers this answer is incorrect, as no information relating to Will and his qualifications are provided

Will allows you to pat tamed versions of wild animals this answer is incorrect, as all the animals are described as “domesticated” rather than wild, and the information does not let the reader know if you can touch the animals

Will’s farm does not keep mainstream commercial stock this answer is correct because it is stated directly in the second paragraph

Question 208.

The following question relates to the business page above

Hint

Hint: Read the answer options carefully and scan the information in the text looking for any that are clearly wrong. Eliminate the options until you have the most likely ones left, and then make your choice.

Question 208. What types of animal does William keep on his farm?

Will’s farm has mainly cattle, sheep, pigs and poultry this answer is correct because it is stated directly in the first paragraph

Exotic animals of any sort as long as they are classified as “rare breeds” this answer is incorrect, as only domesticated farm animals are listed rather than other exotic animals

Only pigs, as is clear from the pictures provided this answer is incorrect, as other animals are listed in the information

Will’s farm only has rare breeds of cattle but he does not keep chickens this answer is incorrect, as other animals are listed in the information including poultry which may include chickens

Question 209.

The following question relates to the business page above

Hint

Hint: Check that the tab selected on this page matches the question. Quickly scan through the information on the page and look for the best summary of the tab type from the options provided.

Question 209. The “Home” tab of a website usually contains…?

Information about the person who created the business the website is about this answer is incorrect, as other tabs are often used for this specific type of information

General information about the website and its purpose this answer is correct because the information provided on this page is general and provides an overview of the company

The most important information about a website explained in detail this answer is incorrect, as other tabs are often used for this specific type of information

Specific information about a controversial topic this answer is incorrect, as other tabs are often used for this specific type of information

Question 210.

The following question relates to the business page above

Hint

Hint: Scan the website looking for clickable links or tabs to more information and eliminate answer options you think are unlikely

Question 210. If you wanted to find out when you can visit this farm, what link would you click on first?

“Tour” in the last paragraph of this page this answer is incorrect, this link may take you to information about the tour and may not include the specific dates and times.

Contact this answer is incorrect, as this will allow you to message the owner of the farm but not directly give you the information to visit.

“Tour Times” this answer is correct because it will provide specific information on the dates and times that are available for farm visits

Location this answer is incorrect, this will give you the location of the farm but will not necessarily tell you when you can visit it or if it is available to visit

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Writing (Stimuli 13 – Same female/male athletes pay – Per #11)

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Welcome to the OLNA Support Writing Skill Builder

The timer will start as soon as you click 'next'
You will have 60 minutes to write a 600 word response to 1 question
Click submit once you are done to compare your answer with the OLNA Support marking guide
Aim for a green response!

Present an argument agreeing or disagreeing with the statement “female athletes deserve the same pay as male athletes”.

You have 60 minutes to complete this task and 600 words maximum. You should plan your writing before starting and organise your ideas.
You could write a letter, an essay, a speech or a few structured paragraphs explaining your thoughts.
You will need to consider:

- How you can engage your audience
- Be clear about the purpose of your response and the argument you want to present
- The structure and organisation of your points and the evidence or examples you will use to support them
- The words and language you will choose to use for effect and ensure your spelling, punctuation and grammar are clear and effective
600

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Writing (Stimuli 12 – Athletes paid too much – Per #10)

Show session ID

Welcome to the OLNA Support Writing Skill Builder

The timer will start as soon as you click 'next'
You will have 60 minutes to write a 600 word response to 1 question
Click submit once you are done to compare your answer with the OLNA Support marking guide
Aim for a green response!

Present an argument agreeing or disagreeing with the statement “athletes are paid too much.”

- How you can engage your audience
- Be clear about the purpose of your response and the argument you want to present
- The structure and organisation of your points and the evidence or examples you will use to support them
- The words and language you will choose to use for effect and ensure your spelling, punctuation and grammar are clear and effective
600